Returns and Exchanges
Returns & Exchanges
At 6725, we want you to love what you wear. If your order isn’t quite right, no worries—you can return it within 21 days for a refund or exchange. Just follow the steps below to make the process quick and easy.
📌 Important: Returns outside of this timeframe will be sent back to the sender.
How to Return Your Item
1. Check Your Return Eligibility
Your item(s) must be:
✅ Returned within 21 days of purchase.
✅ Unworn, unwashed, and in original condition, with tags attached.
✅ Free from signs of wear, damage, or alterations.
💡 Swimwear must be tried on over undergarments. The hygiene strip and tags must remain in place.
2. Pack & Label Your Return
- Securely pack your item(s).
-
Attach an Australia Post return label (generate one below).
[Generate Return Label]
3. Ship It Back
Send your return via registered post to:
📍 6725 Returns
PO 3369
Broome WA 6725, Australia
🚨 We highly recommend tracked or insured postage, as we can’t be responsible for lost returns.
Exchanges
Need a different size or item? We’ve got you!
1️⃣ Contact us at [Your Email] or [Your Phone] to check availability.
2️⃣ If your item is in stock, we’ll set it aside. If not, we’ll offer an online store credit.
3️⃣ Send back your return as per the instructions above.
📌 Return shipping costs are the buyer’s responsibility.
Sale Items
🔹 Sale items are final sale and cannot be returned or refunded.
Faulty or Damaged Items
Received something faulty or damaged? We’re on it.
📧 Email [Your Email] with:
✔ A few photos of the issue
✔ Your order number
✔ A quick description of the problem
If the manufacturer deems it faulty, we’ll sort out a refund or replacement for you. 🚀 Please note that shipping costs are non-refundable.
Pre-Orders
If you’ve ordered a pre-order item, it means it’s not currently in stock but will ship as soon as it’s available. You’ll get a confirmation email with tracking once it’s on its way!
Need Help?
Have a question? We’re here for you.
📧 [Your Email]
📞 0891921313
✨ 6725 – Wear Your Story.